How to Fix Wrong Apple ID When Updating Apps

“Hi there,

While trying to update some apps on my iPhone 14 Plus, I got a security prompt to verify my Apple ID with the correct password. Unfortunately, I’m seeing a wrong Apple ID connected to my device which I don’t know about. I tried closing the App Store and relaunching it to update the apps again but the issue persists. Please, how do I fix this?”

Does the scenario above resonate with you? If so, and you are looking for the reason for such and how to fix it, this post is for you. As we all know, Apple ID plays a crucial role when installing and updating any app from the App Store, as you need to verify your action by providing the corresponding password to the profile displayed. But when the verification prompt displays the wrong Apple ID just like the above scenario, verification becomes tough.

Here, in this post, we’ve designed a comprehensive guide that covers why a wrong Apple ID profile could pop up when updating an app on your iPhone/iPad and the best solutions to implement. Let’s delve in.

Part 1. Reasons Why My iPhone Keeps Showing Wrong Apple ID When Updating Apps

There is just one popular reason why your iPhone keeps showing the notification for wrong Apple ID when updating apps and that is given below:

Use of Secondhand iPhone

If you own a secondhand device with the previous owner’s Apple ID on it, then you will find the wrong Apple ID each time you visit the App  Store to update an app.

Different Apple ID

Perhaps the current Apple ID profile you have on the iPhone isn’t the same as the one that was used in purchasing the app you want to update, then the underlying issue may happen.

Part 2. How to Fix Wrong Apple ID When Updating Apps

Below, we have some of the basic and advanced solutions to fix the wrong Apple ID error message you are seeing when updating an app on your iPhone:

Fix 1. Force Restart

Firstly, you should try force restarting the corresponding device. This solution is suggested to help you refresh the device, improve the RAM, and clear temporary glitches or bugs that are responsible for the underlying issue.

The approach to force restarting an iPhone differs from one model to another. Find below the different procedures for the different iPhone models:

iPhone 8/X or Later Models

• Long press the Volume Up button and release it.
• Head to the Volume Down button and do the same thing.
• Now, press down the Side button till your device shows the Apple logo, then you release it.

iPhone 7 series

• Hold the Volume Down and Power button simultaneously.
• Keep holding onto both buttons until your screen shows the Apple icon, then you can let go.

iPhone 6 and Older Models

• Press the Home and Power buttons together at the same time.
• Do not release any of the buttons until you find the Apple logo on your phone screen.

Fix 2. Delete and Reinstall the Apps

In case you are using a secondhand device, delete the apps that were purchased via the previous user’s Apple ID profile and then reinstall it with your own Apple ID. By doing this, you can easily stop your device from showing the wrong Apple ID when updating apps. To implement this solution, you can apply the steps below:

• Long press the app showing the underlying issue until your screen starts to wiggle. The following screen will come up:



• Tap on the – sign next to the app you want to delete and select Delete App.



• Next, click on Delete to confirm and proceed with uninstalling the app from your iPhone.



• After a while, connect your device to a stable internet service and launch the App Store.
• Input the name of the app you recently deleted in the search bar.
• Click on the Download icon to install the app, then wait patiently until the download is completed. Once completed, the app will be updated.  

Fix 3. Sign Out and Sign in Purchase & Media

Another simple yet effective solution to try out is to sign out and sign in to your profile in the Media & Purchases menu. Implementing this solution helps you refresh your login details. Like the aforementioned solution, this one can be completed directly from the iPhone but via the Settings panel.

Use the illustrative guide below to complete this:

• Launch the Settings menu on your iPhone.
• Tap on your Apple ID profile when the subsequent screen appears.
• Look through the options displayed on the next screen and select Media & Purchase.
• Hit the red Sign Out button to proceed.
• Afterward, try signing in the Apple ID profile again.

Fix 4. Remove Apple ID

Removing Apple ID would be great when you receive the wrong Apple ID verification prompt. If you have the Apple ID password, simply go to Settings > tap your Apple ID name > scroll down to the bottom screen > tap Sign Out > input your Apple ID password to remove Apple ID from your iPhone.

If you don’t know the Apple ID password because your device is a second one or you fail to reset your forgotten Apple ID password. You need a professional iOS unlocker like Passixer to come to your rescue in this case. This software offers the ultimate way to tackle this type of issue without requiring you to provide your Apple ID credentials. It integrates smoothly and removes Apple ID from all iOS models and versions, regardless of whether Find My is on or not.

Key Features 

• Enjoy seamless Apple ID removal operation without providing a password.
• Bypass iCloud Activation Lock for all iOS models and versions.
• Remove Screen Time Restrictions within a few clicks without losing data.

Steps to Remove Apple ID Using Passixer

Run the Passixer software after installing it from the official website and then follow the steps below to remove Apple ID from your iPhone/iPad:

Step 1: Select Remove Apple ID to proceed.

Connect the iPhone with Apple ID problems to your computer with the help of a certified USB cable. Once the device is detected, you get the confirmation screen below:

Step 2: Click on the Start button on the subsequent screen and Apple ID removal will start if your device has Find My disabled for it.

However, if Find My is turned on, then you have to apply the stepwise guide underneath the conditions below:

Condition 1. Find My is ON (iOS 11.4 or Older)

You have to perform a quick reset on the device and that can be completed using the guide below:

• Hit the Settings icon, then tap on General on the next screen that appears.
• Select Reset to proceed.
• Now, click Reset All Settings. After that, Passixer will begin the Apple ID removal from your device.

Condition 2. Find My is ON (iOS 11.4 or Later)

• Make sure you have 2FA and screen passcode enabled on your iPhone. Once confirmed, the following screen will come up:



• Next, enter 0000 in the empty space provided and click on Confirm.
• On completing the above, Passixer will display some information about your device, just like below:



• Tap on the Start button to download the right firmware to remove Apple ID from the iPhone.
• When the download is successful, proceed to the empty space provided on the subsequent screen and input 0000, then click Unlock.

Passixer will commence the Apple ID removal from the device with the underlying issue.

Fix 5. Update Apps with Wrong Apple ID

If you have the details to the wrong Apple ID profile displayed when updating an app on your iPhone, we suggest that you enter provide it so you can easily complete the operation. This solution is more pronounced when the wrong Apple ID profile is your previous account.

Fix 6. Re-login Your Apple ID

Just like in Fix 3 above, relogging in your Apple ID will be helpful in fixing the underlying issue. However, instead of going through the Settings panel, this method is completed via the App Store and works for all iPhone models.

Follow these steps to re-login your Apple ID:

• Locate the App Store icon on your home screen and click on it.
• Proceed to the upper right corner of the interface shown and click on your profile picture.
• Swipe to the bottom of the subsequent screen and click on the blue Sign Out button.



• Once the signing out is successful, wait a while then re-login the Apple ID profile.  
• After that, proceed to update the app from the App Store.

Fix 7. Update iOS to the Latest

If you are running your iPhone on an older iOS, it may trigger the wrong Apple ID verification prompt to appear. Performing a quick update on the iOS version would help resolve the issue and that can be done following the stepwise guide below:

• Tap on the Settings icon on your home screen.
• Scan through the options displayed and hit the General icon once found.
• Select Software Update on the subsequent screen.
• Wait for your iPhone to confirm if there’s an update to install. Once done, click on Download and Install to update your iOS to the most recent version.

p>Note: Make sure you are connected to a stable and reliable internet service before performing this update to avoid interruption.

Fix 8. Factory Reset iPhone

Are you still required to provide the password to the wrong Apple ID prompt when updating apps on your iPhone? If so, then you should try resetting the corresponding device to factory mode. This approach wipes everything you have on the device, including the Apple ID. However, mind you, if you have Find My enabled on the device, this approach can pose a challenge which is the provision of the password to the current Apple ID you have on the device before resetting. If you can’t remember the Apple ID details, then the iPhone will be locked to iCloud. To avoid this, we suggest that you turn off Find My on the device first.

Employ the following guide to factory reset your iPhone:

• Open Settings on the iPhone with the underlying issue.
• Swipe down and choose General from the options.
• Select Transfer or Reset iPhone on the subsequent screen.
• Next, tap on Erase All Content and Settings to proceed.
• Click Continue on the next interface, then provide your screen passcode to commence the factory reset.

Conclusion

Now you can tell why your iPhone or iPad displays the wrong Apple ID when updating an app, plus the best solutions to resolve the issue. We did look at the reason why the error could pop up on your iPhone and the top 8 ways to resolve it. Select the technique that suits you and start updating apps without hassles. When you want to remove Apple ID from your iOS device without password, don’t hesitate to try Passixer, a specialized Apple ID remover.