Updated on 2025-02-21
5min read
"Why can’t the enter PIN unlock my Android phone? I remember clearly that I didn’t change the PIN!" Do you also encounter this problem? Don’t be confused, this may not be your problem.
Why does the Enter Pin/Password/Pattern/Fingerprint/Face to Unlock Not Working on Android?
- System reasons: There are some bugs and compatibility issues in the system upgrade, which result in the inability to unlock the Android phone by entering the correct PIN.
- Software reasons: Temporary software errors or the installation of third-party lock screen software may result in the inability to unlock the phone even if the correct password is entered. Another situation is that malicious software is installed, which destroys the password function and causes this problem.
- Man-made reasons: You may have remembered the password incorrectly or entered it incorrectly. After multiple failed attempts, the screen is temporarily locked.
Part 1: Fix Android Enter PIN/Password to Unlock Not Working for All Reasons.
First, let us introduce you to a general method, which can help you quickly unlock your Android phone, no matter it is due to system reasons, software reasons or human reasons.
Conditions to Apply:
- A PC computer.
- Passixer Android Unlocker.
- A USB cable
Passixer Android Unlocker offers an all-in-one solution for all major Android brands. This tool enables you to bypass stubborn lock screens, reset forgotten passwords, and regain full access to your device without factory resetting or data loss (for select devices). It is user-focused, solving your password and lock issues swiftly and efficiently with an intuitive, step-by-step process designed for anyone to follow.
Key features
- Erases PINs, patterns, passwords, and screen locks, including FRP locks, without requiring a Google account or previous password.
- Supports popular brands such as Samsung, Xiaomi, Google, Huawei, HTC, LG et.
- Works seamlessly with Android versions ranging from 6.0 (Marshmallow) to the latest Android OS 15.
- Retains photos, files, and other data on older Samsung models like the Galaxy Note 3 and Galaxy S5.
- Unlock your phone without compromising its settings or rooting the device.
- Simple and clear steps with guided on-screen instructions and visual aids.
How to fix Android Not Accepting Correct Password, PIN, Pattern, Fingerprint and Face
1. Install the Passixer Android Unlocker app on your computer after downloading it.
2. From the main menu, choose "Remove Screen Password" after opening the program then connect your Android device to the PC, use a USB.
3. Choose the brand of your phone from the tool interface. If your phone isn’t detected by the program, try clicking "Try Other Unlock Methods."
Click “remove now”
4. To put your device in recovery mode, adhere to the on-screen directions.
5. Follow the instructions in the software to clear the phone’s settings and cache. Get Unlocking To validate the modifications on the program interface, click "Confirm." Your screen lock will start to be removed by the tool.
You will notice a "Removed Successfully" indication after the operation is finished. You can now customise your phone or set a new password.
Pros:
- Simplifies the unlocking process with clear, guided steps.
- More scenarios for Android unlocking are applicable, and the unlocking success rate is very high.
- Less is required to unlock Android.
- Offers secure unlocking without jeopardising the security or software of the phone.
- Enables you to quickly create and secure a new screen lock or password.
Cons:
- There is no free version.
- Need a USB cable for setup and access to a PC, laptop, or computer.
Pro Tip:
No matter what the cause is, Passixer Android Unlocker is a universal method to fix Android enter Pin to unlock not working. It is simple and effective, but your data will be lost. It is best to back up your phone data before using this method.
Part 2: Fix Android Enter PIN/Password to Unlock Not Working for System Reasons
This problem is mostly caused by a recent Android system upgrade, because the new system has some bugs or compatibility issues. Don’t worry, for these system reasons, we have sorted out the three most common solutions to help you quickly fix entering Pin to unlock not working on your Android device.
Fix 1: Using Google Find My Device
Conditions to Apply
- The device is powered on and signed to an active Google account.
- Location must be turned on your phone.
- "Find My Device" was enabled on the phone before it was locked.
- Your device must be connected to internet access via mobile data or Wi-Fi.
- Your phone is Android 4.0 and above.
How to Fix Enter Pin to Unlock Not Working
1. Using the Google account associated with the locked device, access the Google Find My Device website on a computer or another phone.
2. Choose your locked phone from the list.
3. Select "Lock" from the menu.
4. Create a temporary password and then make sure it’s correct.
5. To unlock it, enter your phone’s temporary password.
6. Once access has been restored, go to the lock screen settings on the device to remove the temporary password and, if required, create a new one.
Pros:
- It’s a flexible tool for remotely tracking and unlocking locked or misplaced Android devices..
- Allows you to lock your device temporarily, protecting sensitive data.
- No technological expertise or complicated program installations are required.
- supports extra features like remote sound activation and device location tracking.
- No data loss.
Cons:
- restricts its use in offline situations by requiring the locked phone to have an active network connection.
- depends largely on previous configuration (such as turning on Find My Device), which users may not always complete beforehand.
- raises possible privacy issues because it allows devices to share location data.
Pro Tip:
To make the Find My Device feature more reliable , enable "Store Recent Locations." This ensures that you are not left stranded in the event of a network outage by helping you locate android devices even while they are offline.
Fix 2: Using Find My Mobile (Samsung Devices Only)
Conditions to Apply
- The device is linked to a registered Samsung account.
- "Find My Mobile" is enabled on the phone.
- The "Remote Unlock" feature is turned on in the device settings.
- The phone is connected to an active Wi-Fi or mobile data connection.
- The device is running Samsung Android 6.0 or higher.
How to Fix Enter Password to Unlock Not Working
Step 1: Access the Find My Mobile Website
Open your preferred web browser on your laptop or computer and visit Find My Mobile. Click on Sign in, enter your Samsung account credentials, and confirm by clicking Sign in again.
Step 2: Select Your Device
Once logged in, you’ll see a list of Samsung devices linked to your account on the right-hand side of the screen. If you have multiple devices, select the one you need to unlock. Then, locate and click the Unlock icon.
Step 3: Verify Your Identity & Unlock
A pop-up window will appear, prompting you to enter your Samsung account password. Input your password and click NEXT to proceed. The system will process your request, and another pop-up will confirm whether your device has been successfully unlocked.
Pros:
- Designed specifically for Samsung devices, making it highly compatible and efficient.
- Unlock the device without erasing data, preserving your important files.
- Can be accessed via a web interface or another Android device, providing flexibility.
- Offers additional features, such as remote data backup and enabling battery-saving modes.
Cons:
- Only works if the Find My Mobile service was set up before the lock issue occurred.
- Limited to Samsung users, excluding owners of other Android brands.
- Many conditions need to be met at the same time, and must be set in advance.
Pro Tip:
For extra security and convenience, enable Remote Unlock and regularly back up your device’s data using Samsung Cloud. This ensures you can regain access or retrieve information in case of emergencies.
Fix 3: Clear Cache Partition
Conditions to Apply
- Your phone runs Android 6.0 or higher.
- You can power off your device without requiring a password.
How to Fix
- Power off your phone.
- Press and hold the Power button and the Volume Up button simultaneously.
- Release the buttons when your phone logo appears (e.g., Samsung).
- Use the Volume buttons to navigate to “Wipe/clear cache partition” in the recovery menu.
- Press the Power button to confirm the selection.
- Select “Yes” when prompted (be cautious not to select Factory Reset).
- Once the process completes, reboot your phone.
Pros:
- Clears temporary files and junk, freeing up storage space.
- Improves battery life and overall phone speed.
- Fixes minor bugs or glitches that may affect performance.
- Preserves personal data and settings.
Cons:
- Rebuilding the cache after clearing may temporarily slow down the device.
- Overusing this feature can result in faster battery drainage.
- This method is not widely used, you can try it, but the success rate is not high.
Pro Tip:
Perform this process periodically (but not too often) to optimize your phone’s performance without overloading the battery.
Part 3: Fix Android Enter PIN/Password to Unlock Not Working for Software Reasons
If it is a temporary software problem, the easiest way is to reboot your phone. Such temporary software problems will be fixed automatically. If entering PIN/Password to unlock not working is caused by malware, it is best to completely remove the malware.
Fix 1: Reboot Android Phone
Conditions to Apply
- This works best for temporary software glitches or minor system freezes.
How to Fix
- Long press the Power button until the phone restarts.
- If prompted, re-enter your PIN or password.
Pros:
- Quick and straightforward solution for temporary issues.
- Doesn’t require any advanced tools or settings changes.
Cons:
- May not fix more serious or persistent problems.
Pro Tip:
A simple reboot resolves most software-related issues. If the problem persists, try rebooting in Safe Mode for further troubleshooting.
Fix 2: Using Safe Mode
Conditions to Apply
- Your device must run Android 6.0 or higher.
- Useful for diagnosing and disabling third-party apps causing lock screen issues.
How to Fix
- Press and hold the Power button until the power menu appears.
- Long press Power Off until the Safe Mode option appears.
- Tap OK to reboot into Safe Mode.
- Once in Safe Mode, uninstall any third-party apps that might be causing the issue.
- To exit Safe Mode, restart your phone as usual.
Pros:
- Effective for identifying and fixing app-related problems.
- Temporarily disables all third-party apps without uninstalling them.
Cons:
- Limited phone functionality in Safe Mode.
- Requires restarting the phone to return to normal mode.
Pro Tip:
Different devices may require different combinations (e.g., Power + Volume Down) to enable Safe Mode. Look for the Safe Mode text on your screen to confirm entry.
Fix 3: Using Recovery Mode
Conditions to Apply
- Recovery mode is suitable for major software corruption or malware affecting the password function.
How to Fix
- Power off your phone completely.
- Press and hold the Power and Volume Up buttons until the bootloader appears.
- Use the Volume buttons to navigate to Recovery Mode and press Power to select.
- Once in Recovery Mode, use the Volume buttons to select options like “Wipe cache” or “Factory reset” (only if necessary).
- Confirm the action and reboot the device.
Pros:
- Allows access to powerful tools for repairing major system issues.
- Can resolve severe problems like boot loops or corrupted firmware.
Cons:
- Performing a factory reset will delete all user data.
- Navigating Recovery Mode can be challenging for beginners.
Pro Tip:
Always back up your data before attempting advanced troubleshooting steps like Recovery Mode or Factory Reset.
Part 4: Fix Android Enter PIN/Password to Unlock Not Working for Man-Made Reasons
When to Use:
If you suspect you’ve entered the wrong PIN or password.
How to Do:
Step 1. Double-Check for Typos
Ensure you’ve entered the correct PIN/password without any errors or accidental key presses.
Step 2: Wait if Locked
If your phone is temporarily locked due to multiple incorrect attempts, wait for the timeout period and try again.
If the Above Doesn’t Work, Try The Fix Blow:
Verify the PIN via Google Account
- On the lock screen, look for the option that says "Use my Google account instead."
- Tap it and log in using your Google account credentials (email and password).
- Once verified, this bypasses the lock screen, giving you access to your device.
Pros:
- Quick and effective if connected to a Google account.
- No data loss involved.
Cons:
- Requires a stable internet connection.
- Not applicable if you don’t remember your Google account credentials.
Final Thoughts
It can be difficult to unlock an Android device when the biometric, PIN, or password methods don’t work, but there are a number of options. While techniques like Google Find My Device or Samsung Find My Mobile are effective for devices with pre-enabled settings, tools like Passixer Android Unlocker offer a quick and easy way to get access back without doing a factory reset. Temporary hiccups can be fixed by clearing the cache partition, rebooting, or going into Safe Mode for system and software-related problems. In the end, reducing the likelihood of being locked out is achieved by being proactive and frequently backing up data, turning on remote unlocking features, and updating your device. Professional tools or recovery modes provide last-resort solutions for serious problems. Always use caution when using these techniques to prevent needless data loss or issues.