How to Fix Turn Off Passcode Is Greyed Out on iPhone/iPad

Just like turning on the screen passcode request, turning it off isn’t a big deal. However, there are complaints from some users that the Turn Off Passcode feature is greyed out, which means inactive. So does this mean turning off passcode requests won’t be possible any longer for the corresponding users? Well, absolutely not, as this post is designed to unveil how to fix Turn Off Passcode greyed out issues on any iPhone or iPad model.

Why Is Turn Passcode Off Greyed Out on iPhone/iPad?

Discussing the reasons why Turn Off Passcode is greyed out on your iPhone or iPad before delving into the solution will be beneficial to pick the proper way and avoid future occurrences. In this section, we will focus on why the option to Turn Off Passcode is greyed out, check them out below:

MDM Activation

When your device is managed by an enterprise or a school via MDM or a corporate configuration profile, deactivating passcode requests would be challenging. You need to seek permission from the administrator before you can proceed with such an action.

iOS Glitch

A temporary glitch in your iOS could cause your device to malfunction which may trigger the underlying issue.

Enabled Screen Time

Screen Time places restrictions on certain apps and features on an iPhone or iPad. If you have it enabled on your device, there’s a probability that Turn Passcode Off will be greyed out.

Solutions to Turn Passcode Off Greyed Out on iPhone/iPad

With the following solutions listed down here, you can fix the Turn Off Passcode greyed out issue you are experiencing on your iPhone or iPad:

Solution 1: Remove Email Account

Is the MDM (mobile device management) profile linked to your personal email account? If so, and you are seeing the greyed-out Turn Off Passcode button on your iPhone or iPad, then it’s suggested that you delete the email account from your device. This way, you have no email linked to your MDM profile and can turn off passcode conveniently.

Here’s the guide illustrative guide to employ this solution:

• Run the Settings menu by clicking on the right icon.
• Swipe down the screen that pops up and select Mail.
• Tap on Accounts and select the email account tied to the MDM profile on your iPhone/iPad when the subsequent screen appears.
• Click Delete Account and confirm your action by tapping on the corresponding icon when the prompt appears.
• Once done, provide your Face ID/Touch ID or Screen Passcode to complete the guide.

After deleting the email account, then you can proceed to turn off passcode on your iPhone or iPad.

Solution 2: Disable Screen Time

When you enable a productivity feature like Screen Time on your iPhone, the underlying issue can happen. Deactivating the feature from operation is the right solution to implement in this case and that can be completed using the following stepwise guide:

• Launch Settings app on your iDevice.
• Swipe and select Screen Time from the options on the screen that pops up.
• Head down to the subsequent screen and click on the Turn Off Screen Time button.
• Next, provide your Screen Time passcode when the prompt appears to successfully disable Screen Time on your device.

Solution 3: Remove Device Management

Removing MDM from your device can also help resolve the issue. This solution can be completed in two ways, which are when you have the credential to disable MDM and when you don’t know/have the credentials. Both methods will be discussed in detail in the next section of this post.

With Credentials

If you have the credentials to the MDM profile linked to your iPhone/iPad, then it’s time to leverage it. The credentials would be helpful in removing the MDM profile on your phone, thereby unlinking your device from an administrator and making it easy for you to turn off passcode.

The following guide contains all the steps required to remove MDM with credentials:

• Start with launching the Settings menu on your iPhone/iPad.
• Hit the General button on the next screen to proceed.



• Next, click on Profiles & Device Management.
• Select Remove Profile on the subsequent page and enter the username and password to confirm your action.
• Once completed, you can head back to the Settings panel to disable screen passcode feature.

Use Passixer If You Don’t Know/Have the Credentials

If you don’t have the credentials to the device management configuration profile on your iPhone or iPad, then it’s time you seek assistance from a third-party iOS MDM remover like Passixer. This versatile software is one of the smartest MDM removers that enables the smooth removal of the MDM profile linked to an iPhone or iPad without credentials. Depending on whether your device is accessible within MDM or disabled due to the MDM lock screen, this software can complete MDM removal with or without tampering with your data files.

Key Features 

• Remove MDM for any iPhone or iPad model without losing data.
• Offers a comprehensive UI that’s extremely easy to navigate.
• Removes any type of screen passcode, including 4/6-digit passcode, Face ID, or Touch ID.
• Fix iCloud Activation Lock without Apple ID.

Steps to Remove Device Management Using Passixer

Launch Passixer after installing the most suitable version on your Mac/PC. Once done, use the guide below to completely remove MDM from your iPhone or iPad:

Step 1: Connect the iPhone or iPad displaying the underlying issue to your PC/Mac and select Remove MDM from the options displayed on Passixer.

The software will direct you to a screen where you have to select whether your iPhone/iPad is workable or disabled. Select Work Properly for this post and proceed to the next stage of the guide.

Step 2: Next, hit the Start button on the subsequent page that appears and MDM removal will start immediately if you have the Find My feature disabled.

However, if your device has the Find My feature enabled on it, then you have to turn it off. The following onscreen guide will be provided to help you get this done.

Once done, MDM Removal will start.  

Wait till the process is finished, then you can disconnect the iPhone or iPhone from your computer and proceed to turn off passcode without any restrictions.

Solution 4: Reset iPhone Settings

Resetting your iPhone or iPad settings is another straightforward solution to make Turn Off Passcode work again. By doing this, all configuration settings that might be responsible for the issue you are faced with are automatically removed from your device leaving the preinstalled/default configuration.

Here’s the guide to reset settings on your iPhone or iPad:

• Launch Settings on your device.
• Hit the General icon and choose Transfer or Reset iPhone (for iPhone users). If you use an iPad, you will get a Transfer or Reset iPad icon instead.
• Next, click Reset > Reset All Settings.
• Enter your screen passcode when the prompt comes up and your device settings will be restored to default mode.

How to Turn iPhone/iPad Passcode Off without Using Turn Passcode Off Option

Here is an alternative way to turn off screen passcode outside the iPhone Settings app, which is using Passixer iPhone Unlocker. This software offers a professional approach to turning off passcode requests on any iPhone or iPad model by simply wiping the passcode configuration settings,etc. Unlike using the Turn Off Passcode option which requires your screen passcode to successfully turn passcode off, Passixer completes the operation without screen passcode. It’s extremely helpful when you forgot your iPhone passcode or want to remove the unknown passcode from your secondhand iDevice.

Steps to Turn Passcode Off without Passcode with Passixer

• Run the Passixer software on your computer and choose Wipe Passcode on the screen that appears.



• Click Start on the following screen and connect your iPhone to the computer using a workable USB cable.
• Passixer will scan your device and show some info about it. Cross-check the info with what you have for your device to see if it tallies. If it does, hit the Start button to download firmware to unlock your device.



• Hit Next on the subsequent screen.
• Now, input 0000 in the field provided and tap on Unlock. Passixer on receiving your command will proceed to remove passcode and turn off passcode settings on the iPhone.

Quick Fix to Turn Passcode On Greyed Out on Apple Watch

If you have an Apple Watch with Turn Passcode On greyed out issue, then the following steps could help you fix it. Check and follow the steps accordingly:

Turn Off Screen Time

Go to the Settings panel on your iPhone and select Screen Time, then click the option to turn off Screen Time on your device.

Enable Shared Across Devices

Ensure that you’ve activated the Share Across Devices option on your iPhone. So it will be synced with your Apple Watch. To do this, click on Settings > Screen Time. Scroll down the subsequent screen and toggle the icon beside Share Across Devices to show green, which signals that you’ve enabled the feature.

Turn Off wrist detection

Once done with the above, proceed to turn the Wrist Detection feature off on your Apple Watch. To do this, click Settings and proceed to the General panel to toggle off the corresponding slider for wrist detection.  

After finishing the step above, wait 2-3 minutes and then the Turn On Passcode option will be enabled on your Apple Watch.

Conclusion

Resolving the Turn Off Passcode feature is greyed out isn’t a challenge any longer now that you have our guide at your disposal. Choose and implement the solution that’s easiest for you. Passixer offers the best way to get the underlying issue under the carpet. Download the software and try it out.