Solved: Trusted devices list Not Available on iPhone/iPad

“Hi there,

Recently, I decided to run through my iPhone 14 Pro to see the list of devices that are linked to my Apple ID. Unfortunately, the list wasn’t coming up and I received Trusted devices list not available prompt instead. Please, how do I fix it?

Undoubtedly, scanning through your iPhone or iPad for devices that are linked to your Apple ID is highly beneficial for security reasons. Such an act helps you fish out untrusted devices and disconnect them from your account so no intruder can use your details for fraudulent activities or better yet access your vital data. However, for some reasons, you may find that the Trust devices list disappear and just see “Trusted devices list is not available”, just like the scenario above. If this is a problem you are also faced with and need a guide on how to resolve it, then this post is for you. Here, we will explore the 6 easy ways to fix unavailable Trusted devices list on iPhone or iPad.

Potential Reasons Why Trusted Devices List Isn’t Available on iPhone/iPad

When your iPhone or iPad fails to display the trusted device list, then it could be because of one or all of the following:

Network Services Problem

Your internet service strength is paramount when checking your iPhone or iPad for the trusted devices list. If your network service is weak, you will face the underlying issue.

iOS Glitches

Software or iOS related issues, such as bugs attack, use of obsolete iOS, etc., often disrupt the functioning of a device. This can cause your iPhone or iPad not to show Trusted devices list.

Apple ID Errors

Has your Apple ID been disabled? If so, and your device isn’t showing the Trusted devices list, then you can attribute it to disabled Apple ID and other Apple ID errors, such as.

6 Ways to Solve Trusted devices list Not Available on iPhone/iPad

Now that we’ve discussed why you get the “unavailable trusted devices list” prompt on your iPhone, let’s explore the various solutions you could implement to resolve the issue.

Way 1. Sign in to Apple ID

Firstly, we recommend signing in to your Apple ID profile across all the Apple devices you have to fix the underlying issue. To implement this solution, here is a quick guide to follow:

• Go to the Settings menu screen on each of your devices.
• Click on the Sign in to your iPhone button.
• Input your Apple ID and password correctly in the required fields and follow the onscreen instructions to complete the sign-in process. Endeavor to do this for all your Apple devices.

Way 2. Check Network Services

Checking your network service could help verify whether or not the internet is strong enough to load your Trusted devices list, which would be helpful in fixing the issue.

You can check your network services using one or a combination of the pro tips below:

• Switch from WiFi connection to cellular data or vice versa.
• Contact your network service provider to help out.
• Change your carrier network and see if the problem persists.
• Enable Airplane mode and then turn if off.

Way 3. Log out and Re-login Apple ID

Sometimes your connection might have expired and that can cause the Trusted devices list not to pop up on your iPhone or iPad. Signing out and relogging in to your Apple ID is the best thing to do in this case. There are two ways to do this, which could be via the Settings panel or with the help of a third-party iOS unlocker. Both methods will be discussed in the next section of this post.

Via Settings

From the Settings panel, you can manage your Apple profile status without hassles. Here’s how to log out and relogin your Apple ID using this approach:

• Launch Settings on your device.
• Click on the Apple ID profile icon.
• Swipe to the bottom of the subsequent interface and click on the Sign Out button.
• Input your Apple ID password to confirm your action and a prompt will appear for you to backup your data. Choose the category of data to back up, and hit the Sign Out icon at the upper right corner to complete the sign out.
• Wait a while and try relogging in your Apple ID.

Via Passxier iPhone Unlocker

For folks that can’t remember their Apple ID password, use a secondhand device with unknown Apple ID details or find greyed-out Sign Out option, a professional iOS unlocker like Passixer iPhone Unlocker could come to your aid in signing out the Apple profile on your iPhone or iPad without password. This software is one of the trusted iOS unlockers that you can rely on to bail you out whenever you face Apple ID complications. It lets you remove or log out of the Apple ID connected to any iPhone or iPad model conveniently without Apple ID password and even when Find My is on.

Key Features

• Bypass iCloud Activation Lock on used iPhone without password and previous owner.
• Remove MDM and Screen Time Restrictions with zero data loss.
• Unlock all kinds of Screen Passcode, such as 4/6-digit code, custom passcode and Face/Touch ID.

Steps to Remove Apple ID Using Passixer iPhone Unlocker

Step 1: When the quick start page for Passixer iPhone Unlocker opens, select the Remove Apple ID tab from the features displayed.

Grab the iPhone or iPad with Trusted devices list issues and connect it to your computer using the most reliable USB cable. Should you receive a verification prompt on your iPhone/iPad, click Trust to proceed.

Step 2: Click on Start and the Apple ID removal will start without additional operation so far Find My is turned off.

However, if you have Find My turned on, then one of the following guides below should help you remove Apple ID from your iPhone or iPad:

Find My is ON (iOS 11.4 or Earlier) 

• Follow the onscreen instruction to turn off Find My feature and then Passixer will remove Apple ID fast.

Find My is ON (iOS 11.4 or Later)

• Activate the two-factor authentication feature and set a screen passcode if there isn’t one on your iPhone or iPad.
• Input 0000 in the field provided on the Passixer screen and click on Confirm.



• Passixer will scan your device and display info similar to the one down here on your screen:



• Verify the info displayed and click on Start to download the firmware to remove Apple ID from your iOS device.
• After downloading the firmware, type 0000 on the subsequent screen and click on Unlock.

Passixer iPhone Unlocker will proceed with Apple ID removal in no time. Now, it’s time for you to sign in to your Apple ID again and check whether the issue is gone.

Way 3. Restart iPhone/iPad

Since Trusted devices list issues could pop up due to temporary glitches or filled RAM, restarting your iPhone or iPad can fix the problem in this case. When you turn your device off and on, all the bugs that are responsible for the temporary glitch are automatically cleared and your RAM is restored. In fact, the entire system is refreshed.

Use the guide below to restart your iPhone or iPad:

• Go to Settings > General.
• Head to the bottom of the next interface and click on Shut Down.
• Drag the Power slider to turn off the iPhone or iPad.
• Once your device goes off, wait a while and hold the right key combination to restart it.  

Way 4. Update iOS

Updating your iOS is another handy solution to implement when faced with Trusted devices list not available issues. With this solution, you can clear all bugs and glitches that are hindering your iPhone or iPad from displaying the Trusted devices list.

Since the procedure required to update iOS/iPadOS on iPhone and iPad is the same, follow the steps below:

• Run the Settings panel on your device.
• Select General and click on Software Update when the following screen appears:
• Be patient until your iPhone or iPad confirms there’s an update available. Click Download and Install when the prompt appears and the update will commence.

Note: Ensure you have a stable internet connection and your device has sufficient power before implementing this solution to avoid interruption.

Way 5. Reset All Settings

We suggest this solution because there’s a probability you’ve made some modifications that could cause the underlying issue on your device. To reset all settings, follow the steps down here:

• Go to the Settings menu screen.
• Tap on General.
• Swipe to the bottom of the following screen and select Transfer or Reset iPhone/iPad.
• Click Reset > Reset All Settings.
• Validate the necessary security prompt by entering the screen passcode and wait for your device to reset.

Way 6. Contact Apple Support

If your device still doesn’t show then you should contact the Apple Support team to help you out. Reach out to the team via the official source, relay your complaint and wait for a solution.

Bonus: Can I remove trusted devices from Apple ID?

Sure, you can. Removing trusted devices from your Apple ID isn’t a tough task to execute. Here is the quick guide you can follow to get this done:

• Open the Settings panel on your device.
• Hit the Apple ID profile on the subsequent screen.
• Swipe down to the bottom of the screen and click on the trusted device you want to remove from your Apple ID.
• On the subsequent screen, click Remove from Account to complete the guide.

Conclusion

The Trusted devices list provides you with first-hand information about the devices that are linked to your Apple ID. It lets you remove untrusted devices from the list. In case you can’t find the list, then the application of one or more of the solutions recommended above will help resolve the issue. When you can’t sign out of Apple ID on iDevice, you can use Passixer iPhone Unlocker to remove the Apple ID without password.