iPhone Unavailable No Erase Option: How To Fix And Unlock With/Without Computer

by Lorena Hill

Updated on 2024-08-21

5min read

Erase iPhone is a feature that first launched in iOS 15.2. With this feature, you can erase and unlock your phone directly with Apple ID on your locked iPhone. This option usually appears after you enter the wrong passcode 5 times continuously. However, what should you do if your iPhone screen shows “iPhone Unavailable” but doesn’t display the “Erase iPhone” option? Take it easy. This post will share a fix and guide you on how to unlock an unavailable iPhone if the fix doesn’t work.

1. Possible Reasons for iPhone Unavailable But No Erase Option

  • Your iPhone isn’t running an iOS lower than 15.2 and thus you can see an Emergency option instead of the erase iPhone feature.
  • If iOS 17 or later is installed on your iPhone, you can’t find the erase iPhone option at the bottom right corner but can locate it after tapping Forgotten Passcode?.
  • To use Erase iPhone feature, a network connection is required. So, if your unavailable iPhone isn’t internet connected, the option will disapper.
  • Apple ID is necessary for applying Erase iPhone. Maybe your iPhone is signed out of Apple ID and thus you can’t see the feature.
  • There are iOS glitches on your iPhone, making the option not show or disappear after tapping it.

2. How to Fix iPhone Unavailable No Erase Option

If the conditions for Erase iPhone option to show are met but you still can’t find the erase iPhone option, then iOS errors could be the culprit. Therefore, a phone restart is worth trying to get rid of the issue.

iPhone X and Later Models

  • Hold down any of the Volume buttons together with the Side button till the slide to power off screen pops up.
  • Drag the Slide to power off slider in the correct direction to turn off your iPhone.
  • After a while, hold down the same buttons to reboot your iPhone.

restart iPhone x | iPhone Unavailable No Erase Option

iPhone 8/7/ 6/SE (2nd and 3rd Generation)

  • Press down the Side button till your device displays the power-off slider screen.
  • Drag the slider to turn off the iPhone.
  • Now, restart your iPhone using the same button.

restart iPhone 8 | iPhone Unavailable No Erase Option

iPhone 5/SE (1st Generation) and Older Models

  • Hold down the Top button till you find the power-off slider on your screen.
  • Next, move the slider in the right direction and your iPhone will go off.
  • To reboot your iPhone, press down the button till the Apple logo pops up.

restart iPhone 5 | iPhone Unavailable No Erase Option

3. How to Unlock iPhone Unavailable without Erase Option and Computer

If restarting iPhone fails to bring back the erase iPhone option, it’s suggested that you unlock your unavailable iPhone without using the feature. Here we will show you 2 ways to remove the unavailable screen from your iPhone without computer, making it easy to access your locked iPhone when computer is not around, such as when travelling.

Option 1. Use iCloud

You can count on iCloud to help you erase your iPhone remotely on workable Android/iPad/iPhone. However, Find My iPhone must be active on the disabled iPhone. Additionally, you must have the Apple ID and password signed in on the unavailable iPhone to get this done. If you have all of these available, you can proceed with the stepwise guide below to unlock your iPhone using iCloud:

Step 1: Launch your favorite web browser on another mobile device and head to the official website for iCloud. Click Sign In and login to your account by typing your credentials correctly in the space provided.

Step 2: Once you fully gain access, scroll down the page displayed and select Find My.

choose Find My | iPhone Unavailable No Erase Option

Step 3: Click on the icon that corresponds with that of your locked iPhone.

choose locked iPhone | iPhone Unavailable No Erase Option

Step 4: Click Erase This Device, then proceed to validate your action by entering your Apple ID password when the prompt appears.

erase iPhone iCloud | iPhone Unavailable No Erase Option

Option 2. Use Find My App

With the Find My App, you can erase your iPhone without the Erase iPhone option. This solution is similar to the one above, as it’s done remotely. However, it’s only possible on an Apple device, which could be an iPhone or iPad.

Also, you must ensure that you have the Apple ID linked to the locked iPhone available. In case you have all of this ready, then here’s the illustrative guide you need to apply to erase your device using Find My App:

  • Install and run Find My App on another iOS device.
  • Sign in the Apple ID you have on the disabled iPhone.
  • Click on Devices to view all devices that are linked to your Apple ID.
  • Select the device that corresponds with the disabled iPhone and click on Erase This Device.

erase iPhone Find My | iPhone Unavailable No Erase Option

4. iPhone Unavailable Erase Option Not Working

Did you tap the Erase iPhone option on your unavailable iPhone screen, only to have the screen lag and the option eventually disappear? In such an annoying case, you can choose to use Passixer iPhone Unlocker to erase and unlock your disabled iDevice. As one of the best iOS unlockers, Passixer offers a simple yet efficient way to remove unavailable or security lockout screen from your iOS device with 99.99% success rate. You won’t be disturbed during iPhone erasing by unexpected issue most of the time. It works effectively in iPhone screen unlocking, no matter whether the screen is unavailable due to the forgotten passcode or accidental screen touches. Besides, Passixer also supports all sorts of iOS screen locks, such as Face ID, Touch ID, 4-6 digit passcode and customized code. Your iPhone model doesn’t matter when using this software, as it works for all types, including the most recent model.

Features

  • Allow you to fix and unlock iPhone unavailable for any iPhone model.
  • Passixer offers seamless iTunes backup decryption services.
  • Fixe all types of iOS security complications, like iCloud Activation Lock, Screen Time Restrictions, etc.
  • Available for installation on Windows and Mac.

Steps to Unlock iPhone Unavailable without Erase Option with Passixer

Step 1: Run Passixer on Mac or Windows computer after installing it from the official source. Tap on the Wipe Passcode from the main feed.

 tap Wipe Passcode | iPhone Unavailable No Erase Option

After the above, you will get a screen with the Start option. Click on it to get on the next phase.

continue with Start button | iPhone Unavailable No Erase Option

Step 2: Connect your iPhone to the computer via a certified USB cable. Passixer on detecting your device will display a screen with a few info about it. Have a check on the details and click on Start to download the firmware package to unlock your iPhone.

download firware file | iPhone Unavailable No Erase Option

Step 3: When the download is finished, enter 0000 in the empty space and hit the Unlock button. Passixer will remove screen lock from your iPhone without the provision of screen passcode or any biometric security verification.

confirm unlocking operation | iPhone Unavailable No Erase Option

5. How to Unlock iPhone Unavailable without Erase Option No WiFi

When you encounter the issue of “no erase iPhone option is shown on your unavailable iOS device” and the locked iPhone isn’t connected to a network while you have a computer with ethernet connection on hand. Try using Passixer iPhone Unlock or iTunes to remove the lock screen from your device. The following steps are about how to unlock unavailable iPhone without Erase iPhone button and WiFi.

Step 1: Put your iPhone into recovery mode using the following steps:

  • For iPhone 8 or later: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then, press and hold the Side button until you see the recovery mode screen.
  • For iPhone 7 series: Press and hold both the Volume Down and the Side (or Power) buttons at the same time. Keep holding them until you see the recovery mode screen.
  • For iPhone 6s or earlier: Press and hold both the Home and the Power (or Top) buttons simultaneously. Keep holding them until you see the recovery mode screen.

set iPhone into recovery mode | iPhone Unavailable No Erase Option

Step 2: Connect your unavailable iPhone to the computer and launch iTunes.

Step 3: In iTunes, choose “Restore” to factory reset your iPhone.

choose restore | iPhone Unavailable No Erase Option

6. Unlock iPhone Unavailable with Erase Option

Now, on to how to unlock an iPhone with the Erase Option. Follow and apply the steps demonstrated below to get this done on your device immediately:

  • Once your iPhone displays the iPhone Unavailable screen, you will find the Erase iPhone option at the bottom of the screen.
  •  Click on the icon and Apple will send a warning signal about the consequences attached to the action you are about to execute. If you are pleased with it, click on Erase iPhone to proceed.
  • Next, type your Apple ID password in the space given and Apple will wipe your system in no time.

unlock iPhone via Erase iPhone | iPhone Unavailable No Erase Option

FAQs

Q1. What’s the best way to fix iPhone unavailable no erase option?

Using a third-party iOS unlocker like Passixer is obviously the best way to unlock an iPhone with iPhone unavailable no erase option error. The software wipes your phone and removes screen lock so you have full control over it without you having to provide the current screen passcode or the Apple ID details connected to the device.

Q2. How can I unlock an iPhone with iPhone unavailable without erasing?

Unlocking an iPhone with the iPhone unavailable screen without erasing it is simple. Since there’s always a timer that comes with the iPhone unavailable error, it’s best you exercise patience until the countdown is completed, then try the authentic screen passcode. This way, your device will be unlocked without wiping the entire system.

Q3. Can I fix iPhone unavailable without a computer?

Yes, you can fix iPhone unavailable without using a computer. You can do this using the Erase iPhone option on your screen if you use an iPhone with iOS 15.2 or later. However, if your device doesn’t run on this operating system, then you can try erasing the iPhone via Find My App or iCloud on mobile devices.

Final Words

Always ensure that you have the Apple ID signed into your iPhone and your device is up to date in terms of iOS version (iOS 15.2 or later). Otherwise, you won’t get the Erase Option when the unavailable screen appears. In this case, you can apply one of the unlock troubleshooting solutions recommended in the article above. Passixer offers the safest way to unlock your iPhone with limited requirements to fulfill.

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