[Mac/iPhone/iPad] Fix Error Connecting to Apple ID Server

by Aria Ford

Updated on 2024-02-01

5min read

“Hello, I am trying to login my Apple ID on my iPhone, but it keeps saying “Error Connecting To Apple ID Server” What’s the cause and how can I fix it?”

When you get the “Error Connecting to Apple ID Server” message, it could be a result of various reasons. However, don’t panic! Our article has discussed all you need to know about “errors connecting to Apple ID server”. From its causes to the step-by-step process to fix it on Mac, iPhone, and iPad without compromising your device’s operation. Read on!

Part 1: Why Is Apple ID Not Connecting To Server?

If your Apple ID is not connecting to server, it might happen to be a result of the following reasons:

Network Issues:

This is a common reason for Apple ID connection issues. If you have a weak or unstable internet connection, it can prevent the Apple device from connecting to the Apple ID server.

There Is A Problem With Apple’s Server:

Apple usually performs maintenance on their server, which can result in temporary connection issues. If this is the case, you’ll need to wait for Apple to fix the issue from their end.

Incorrect Apple ID Credentials:

Sometimes, you might be entering an incorrect Apple ID credential without knowing. It’s essential you double-check your email address and password to ensure they are entered correctly.

Apple ID Account Issues:

There may be specific issues with the Apple ID account itself, such as a locked account or a problem with the account settings. You might need to log into the Apple ID site for checking or contact Apple Support for troubleshooting steps if this is the case.

Part 2: How To Fix Error Connecting To Apple ID Server On iPhone/iPad/Mac

Fixing “error connecting to Apple ID server” on your Apple device is not as difficult as you might think. We’ve discussed eight different methods that can help you get the job done below.

Method 1: Check Apple Server Status

Check the Apple server status and confirm the server required for establishing a connection with Apple ID is not experiencing downtime. See how to check the Apple server status on your device.

Step 1: Open the Apple System Status website in your browser.

Step 2: Find “Apple ID” and confirm whether its status is running smoothly.

Tips:  If the “icon” next to “Apple ID” is showing “green” then, it is available. Otherwise, there is a problem and you might need to wait for Apple to resolve the issue.

Check Apple Server Status | Fix Error Connecting to Apple ID Server

If there is no problem with Apple ID from Apple server status, you can proceed to the next solution.

Method 2: Reset Your Network Settings

Resetting your network settings can also come in handy when you encounter an error connecting to Apple ID server. Perhaps there is an issue with your Wi-Fi/Cellular data connection. You should reset your device’s network settings to see if the problem gets fixed. Here is how. 

On iPhone/iPad

Step 1: Open the “Settings” app on your iPhone/iPad and select “General”.

Step 2: Scroll down and select “Transfer or Reset iPhone”.

Transfer or Reset iPhone | Fix Error Connecting to Apple ID Server

Step 3: Select “Reset” and tap on “Reset Network Settings”.

Reset Network Settings | Fix Error Connecting to Apple ID Server

Step 4: Follow the onscreen instructions to complete the reset. Then, turn on your cellular data or connect to your WiFi and check if you can log in to your Apple ID account.

On Mac

Mac computers do not have an option to “reset network settings”. However, the following steps can perform the same function.

Step 1: Go to the Apple menu and select “System Preferences” > “Network”.

Step 2: The status of your WiFi network will be displayed on the left side of the page. Click on the “-“ icon to remove the WiFi network you’re connected to.

Step 3: Re-add the network to your WiFi network by hitting “+” and opting for Wi-Fi from the drop-down menu.

Step 4: Click on the “Create” button, and select “Apply” to finish.

Reset Network Settings mac | Fix Error Connecting to Apple ID Server

Method 3: Turn Off VPN

If there’s nothing wrong with your WiFi/cellular network, and you have VPN enabled on your device, the problem might be from the VPN. So, it’s suggested to turn off VPN.

Turn Off VPN | Fix Error Connecting to Apple ID Server

Method 4: Sign Out and Sign In Apple ID Account

Still not able to connect to the Apple ID server? Maybe you should try logging out and logging in to your Apple ID account.

Here are the steps to use this method on iPhone/iPad, Mac.

For iPhone/iPad

Step 1: Open the “Settings” app.

Step 2: Tap on the “Apple ID Name.

Step 3: Scroll down and tap on “Sign Out”

Turn Off VPN | Fix Error Connecting to Apple ID Server

Step 4: After that, follow the on-screen instructions to complete the operation.

For Mac

Step 1: Open the “System Preferences” and select “Apple ID”

Step 2: Once the “Overview Tab” opens, click on the “Sign Out” button.

Overview Tab | Fix Error Connecting to Apple ID Server

Step 3: Click on “Keep A Copy” if you have an application to save data.

After signing out of the Apple ID on your iPhone/iPad, sign in to your Apple ID again to see if the error got fixed.

Method 5: Change Apple ID Password

Sometimes Apple can perform a system update that will affect the password you use for your Apple ID account. So, if you’re certain you’re using the correct password, then there’s a high chance that your current password no longer meets Apple’s standard for a “Strong password”. You should change your Apple ID password by using the steps below:

On iPhone/iPad

Step 1: Open Settings > your name > Password & Security.

Step 2: Click “Change Password.”

Change Password | Fix Error Connecting to Apple ID Server

Step 3: Enter your device passcode

Step 4: Enter your new password and confirm it. Then, tap Change.

Step 5: Sign in with your new Apple ID password.

On Mac

Step 1: Choose the Apple menu > System Preferences > Apple ID.

Step 2: Tap “Password & Security”.

Step 3: Click “Change Password”.

Change Password | Fix Error Connecting to Apple ID Server

Step 4: Enter your login password. Then, type in your new password twice and click Change.

Change Password | Fix Error Connecting to Apple ID Server

Step 5: Sign in with your new Apple ID password.

If this solution does not fix the error, proceed to the next one.

Method 6: Set Your Device Date & Time To Automatic

You can also set your device date & time to automatic to get rid of errors connecting to Apple ID server. However, this solution can be quite tricky, as some users report that they were able to get rid of the issue when they disabled automatic date and time and it worked when other people enabled it. So, if you’ve enabled automatic date & time on your device, try disabling it, or vice-versa.

The steps to operate have been provided below:

On iPhone

Step 1: Go to the “Settings” app.

Step 2: Select “General” > Date & Time.

Set Your Device Date & Time To Automatic | Fix Error Connecting to Apple ID Server

Step 3: Turn on the “Toggle” next to “Set Automatically” if it’s disabled and turn off the toggle if otherwise.

On Mac

Step 1: Open the Apple Menu and select “System Settings”.

Step 2: Locate and click on “General” on the left pane. Then, select “Date & Time”.

System Settings | Fix Error Connecting to Apple ID Server

Step 3: Scroll down and turn on/turn off the toggle next to  “Set date & time automatically” depending on your current settings.

Method 7: Restart Your Device

If you’re still facing the problem, it’s high time you perform a quick restart on your iPhone. This can also help get rid of bugs that might be causing Apple’s server to not connect with your Apple ID.

Here is how to restart your device:

On iPhone:

Step 1: Press button combinations.

  • iPhone X or Later: Simultaneously hold down the “Side” button and the “Volume Up” button.

Press button combinations | Fix Error Connecting to Apple ID Server

  • iPhone 6, 7, 8, or SE (2nd & 3rd Gen): Press the “Side button”.

Side button | Fix Error Connecting to Apple ID Server

  • iPhone SE (1st Gen), 5, or Earlier: Press the “top button”.

top button | Fix Error Connecting to Apple ID Server

Step 2: Drag the “Power Off” slider to the right to turn off your iPhone.

Step 3: Wait for 60 seconds. Then, hold down the “Side button/Top button” until you see the “Apple Logo” to turn your iPhone back on.

On iPad

Step 1: Press the responding button.

  • For iPad with home button: Press the “Top” button.

Press the responding button | Fix Error Connecting to Apple ID Server

  • For iPad without home button: Press the “Volume button” and the “Top button”.

Volume button | Fix Error Connecting to Apple ID Server

Step 2: Drag the “Power off” slider to the right and wait for your iPad to completely turn off.

Step 3: Press the “Top” button until the “Apple Logo” appears to turn your iPad back on.

On Mac

Step 1: Navigate to the top left side and click on the Apple menu. Then, select “Restart”.

Step 2: Finally, click the Restart button to initiate the restart process.

restart process | Fix Error Connecting to Apple ID Server

Method 8: Update Your Device Software

Sometimes running an outdated version of your Apple device software can compromise certain operations, and connecting to the Apple ID server is not excluded. If your iPhone, iPad, or Mac is still running an outdated version of its OS, use the following steps to update it to the latest version.

On iPhone/iPad

Step 1: Open the Settings app and select General.

Step 2: Tap on Software Update.

Step 3: Wait for your phone to check if there’s a new iOS update available. If there is, tap on “Download & Install” to download the update.

download the update | Fix Error Connecting to Apple ID Server

Step 4: Once the download is complete, install the new iOS or iPadOS version on your device.

On Mac

Step 1: Go to “Apple Menu” on your Mac and select “System Preferences.”

Step 2: Click on “Software Update” in the system preferences windows.

Step 3: If there is a new update available, click on “Update Now” to download and install the update on your Mac.

Update Now | Fix Error Connecting to Apple ID Server

Ultimate Solution: Remove Apple ID From iPhone

If all else fails and you can’t still connect to the Apple ID server, you might want to resort to removing the Apple ID from your iPhone. The safest way to go about this is to use advanced iPhone unlock software like the Passixer iPhone Unlocker.

Passixer iPhone Unlocker is a professional unlock solution for iPhone/iPad that can be used for various operations, including Apple ID removal. It allows you to remove Apple ID from the iPhone without requiring a password.

Also, Passixer iPhone Unlocker offers unlock solutions to problems like iPhone screen lock, iCloud Activation Lock, Screen Time Restrictions, iTunes encrypted backup, and MDM lock. You don’t even need to be tech-savvy to be able to navigate your way around the app.

Key Features

  • Excellent compatibility with the late iOS versions and it has a success rate of up to 99.99% on Apple ID removal.
  • Allow the removal of all types of iPhone screen locks, including Face ID, Touch ID, 4-digit or 6-digit passcode.
  • Recover activation-locked iPhone within minutes without requiring Apple ID or password.
  • Remove iTunes backup encryption without password.

The steps to remove Apple ID from iPhone are as follows:

Step 1: Launch the “Passixer iPhone Unlocker” app on your computer. The tool supports both Mac & Windows systems.

  •  Select the “Remove Apple ID” from the home interface.

Passixer iPhone Unlocker Step 1 | Fix Error Connecting to Apple ID Server

Step 2: Connect your iPhone to the computer and click on the “Start”  button. But before that, make sure you’re satisfied with the “warning” information as shown in the image below.

Passixer iPhone Unlocker Step 2 | Fix Error Connecting to Apple ID Server

Step 3: Once you click the Start button, Passixer iPhone Unlocker will start to remove “Apple ID”  from your iPhone/iPad. If Find My is disabled on your device, Apple ID will be removed directly.

tipsTip:
  • If Find My iPhone/iPad is on, you need to reset all settings or enable Two-factor authentication on your iPhone/iPad first and the software will guide you to do this.

Passixer iPhone Unlocker Step 3 | Fix Error Connecting to Apple ID Server

Step 4: After making certain settings on your device, simply follow the onscreen instructions to complete the Apple ID removal.

tipsTips:
  • This step is necessary if Find My is enabled on your iPhone/iPad.

Passixer iPhone Unlocker Step 3 | Fix Error Connecting to Apple ID Server

tipsNote:
  • Data loss will occur if the your device running iOS/iPadOS 11.4 or later and please don’t reset your iPhone/iPad after Apple ID removal.

Conclusion

Whenever you encounter an error connecting to Apple ID server, you don’t have to panic. The problem can be solved using any of the solutions recommended on this page. All you just need is to follow the steps for each solution correctly. However, if you need an ultimate solution to fix the Apple ID not connecting to the server quickly, we advise you to use Passixer iPhone Unlocker to remove Apple ID from the iPhone. It makes the process more straightforward.

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