Can’t Verify Apple ID on New iPhone/iPad? Fixed Here!

by Lorena Hill

Updated on 2024-07-31

5min read

“Hi there,

I just bought this iPhone 14 Pro from the store and as usual, I need to provide my Apple ID to set it up completely. Unfortunately, my details can’t be verified as the device tells me to log in from another device to approve. I don’t know why this is happening but if you know how to fix it, kindly share your solution.”

To use your brand new iPhone or iPad, you are required to sign in to the iDevice with your Apple ID, so you can access all services underneath the Apple ecosystem. However, for some reasons, Apple may fail to verify your details even when you are sure you provided the correct one just like in the scenario above. When such happens, you cannot access Apple services such as the installation of apps from the Apple Store, downloading music from iTunes, etc. In order to resolve this, our team of experts together with other iOS experts conducted research and discovered 4 powerful fixes that you can employ.

Part 1. Quick Check Before Fixing “Can’t Verify Apple ID” Issue on New iPhone/iPad

Prior to discussing the fixes to the underlying issue, we suggest that you run a quick check on the Apple Server status first to confirm everything from the Apple side is working well. To do this, head to the official Apple Server page and check if the status bar (the circular icon) next to Apple ID is green. This automatically signals that there’s nothing wrong with the Apple server and you can proceed with the fixes recommended in the next section of this post. However, if you see a red color, then the server is down and you have to exercise patience until the service is restored.

check Apple ID System Status | Can’t Verify Apple ID on New iPhone/iPad

Part 2. How to Fix “Can’t Verify Apple ID” Issue on New iPhone/iPad

Here are some of the effective fixes for resolving “can’t verify Apple ID” issues on a new iPhone or iPad:

Fix 1. Check the Network Connection on New Device

Perhaps your internet service is poor, then your new iOS device may find it difficult to verify your Apple  ID and the underlying issue will come up. Checking your internet service is the correct thing to do to ascertain your internet stability and reliability. To do this, here are some handy tips:

  • Turn ON WiFi or cellular data if it’s disabled on your device.
  • Change your network service provider, by simply ejecting the current SIM card you have on your iPhone/iPad and then inserting a new one.
  • Switch positions and move to a place with a stronger network signal.
  • Switch from WiFi to cellular data and vice versa.
  • Refresh your network connection by enabling Airplane Mode and then disabling it.
  • check network connection | Can’t Verify Apple ID on New iPhone/iPad

Fix 2. Verify Apple ID via Phone Number

Have you tried verifying your Apple ID via one of the trusted devices but got no headway? If so, then you should consider verifying via a trusted phone number. Before using this approach, you should ensure that you have access to the trusted number so that you can fetch the necessary code to verify your Apple ID.

Here’s the simple guide to follow for you to apply this solution:

  • Tap Didn’t Get a Code on the sign-in screen of your new iOS device.
  • tap Didn't Get a Code | Can’t Verify Apple ID on New iPhone/iPad

  • Choose Text Code to (phone number) to send a code to your trusted phone number.
  • choose Text Code to | Can’t Verify Apple ID on New iPhone/iPad

  • Copy and paste the code to the new iPhone/iPad to verify your Apple ID.

Fix 3. Verify Apple ID with Trusted Device

In case you fail to verify your Apple ID with a trusted phone number, you can follow the simple illustrative guide below. Before we get started, please ensure that you are in possession of the trusted device and then follow the steps below:

  • Head to the Settings menu screen on your trusted device and tap on your profile ID.
  • Click on Sign-In & Security.
  • Next choose Two-Factor Authentication on the subsequent screen.
  • Scroll down the screen to tap Get Verification Code
  • Get the code and enter it on your new iPhone or iPad to verify your Apple ID.

get verification code | Can’t Verify Apple ID on New iPhone/iPad

Fix 4. Manually Get Code from Settings on Your Trusted Device

If you fail to receive the verification code from your trusted device, you can follow the steps of Fix 3 above to get a code manually.

Bonus: How to Remove Apple ID from iPhone/iPad without Password

Stuck on signing out of Apple ID or verifying your Apple ID on your iPhone/iPad? Take it easy. Passixer iPhone Unlocker can help you out. This professional software is well-known for the successful removal of the Apple ID connected to an iPhone or iPad in minutes. Whether the device is new or secondhand, Passixer unlinks the Apple ID from your iOS device without requiring you to fill in a password. It works effectively for the removal of both disabled and active Apple ID. Besides removing Apple ID, this software also hosts other incredible features such as bypassing iCloud Activation Lock, MDM removal, screen lock removal, and more, all of which can be used to fix security restriction issues on your iPhone or iPad.

Key Features

  • Remove Apple ID from any iDevice without providing any login details.
  • Get rid of non-removal MDM profiles from your iPhone without data loss.
  • Unlock your iPhone/iPad screen without passcode or Face ID.
  • Easily access your iCloud-locked device without the Apple ID password.

Steps to Remove Apple ID from iPhone/iPad without Password

Step 1: Run Passixer iPhone Unlocker on your PC/Mac after installation and select Remove Apple ID when the home screen appears.

select Remove Apple ID | Can’t Verify Apple ID on New iPhone/iPad

Using a workable USB cable, get the iPhone or iPad whose Apple ID you want to remove connected to your computer. Should you receive a prompt on your phone, hit the Trust button to go on.

Step 2: Once Passixer detects and verifies your connection, it will direct you to the subsequent screen below. Click Start and the Apple ID removal operation will commence if Find My is disabled on your iPhone or iPad.

click Start | Can’t Verify Apple ID on New iPhone/iPad

In case Find My is enabled on your device, then one of the following guides should be used to successfully remove the Apple ID:

Guide 1. Find My is ON (iOS 11.4 and Earlier Versions)

  • Go to the Settings menu on your device.
  • Click General and choose Reset on the next screen.
  • Click on Reset All Settings on the subsequent interface and Passixer will proceed to delete the Apple ID associated with the iPhone or iPad.
  • click Reset All Settings | Can’t Verify Apple ID on New iPhone/iPad

Guide 2. Find My is ON (iOS 11.4 or Later) 

  • Endeavor to activate two-factor authentication on your iPhone/iPad if it’s disabled.
  • After that, make sure the Screen Passcode request is enabled on the device.
  • Next, type 0000 and click Confirm on the software screen.
  • click Confirm | Can’t Verify Apple ID on New iPhone/iPad

  • Passixer will scan the connected device and recommend firmware to complete the Apple ID removal. Click Start to commence the firmware download.
  • commence firmware download | Can’t Verify Apple ID on New iPhone/iPad

  • Once that’s completed, input 0000 and click Unlock when the following interface appears.
  • click Unlock | Can’t Verify Apple ID on New iPhone/iPad

Passixer iPhone Unlocker will initiate Apple ID removal from your iPhone or iPad.

Conclusion

With the fixes provided in the post above, you can now resolve “can’t verify Apple ID” issue on your new iPhone or iPad. If you desire to disconnect the Apple ID you have on your iPhone or iPad without a password, Passixer iPhone Unlocker is what you need. The software removes Apple ID for any iOS/iPadOS model with or without Find My activated on it. Download, install and try the software out to see the magic!!!

Was this information helpful?

TrustScore 5 | 5
Previous article Fixed: Apple ID Account Details Unavailable