Can’t Turn Off Find My iPhone? [Reasons and Solutions]

by Lorena Hill

Updated on 2024-08-02

5min read

Find My is one of the many handy features tucked into an iOS device. Its sole purpose is to help an end-user locate his or her missing device and it does this with a fair amount of accuracy and precision, so far you’ve enabled the feature on the corresponding device. However, a time may come when you need to turn off Find My. This could be because you want to sell off the device or factory reset your iPhone. Regardless of the reason, completing such an operation shouldn’t be a tough task, which is generally done with Apple ID and password. But what if you can’t turn off Find My iPhone even you have the password? Take it easy, we will cover the reasons and fixes for unturnoffable Find My iPhone feature here.

Part 1. Can’t Turn Off Find My iPhone, Why?

Before we get started with how to fix “can’t turn off Find My iPhone”, let’s take a look at the reasons why for such. Find below some of the common reasons resulting in the issue:

Disabled Location Services

Find My iPhone is a function of location services. What this means in essence is that it depends on whether the location services feature is enabled or disabled. In case you have the feature disabled for your iPhone, there’s no way to turn off Find My.

Disconnected Network Connection

As reported by some online Apple users, “can’t turn off Find My iPhone” could happen when your internet network is disconnected or the service is poor.

Incorrect Apple ID Password

To turn off Find My iPhone, you are required to enter the password to the Apple ID linked to your iPhone for verification purposes. Failure to enter the correct password means you aren’t the owner of the device and Find My can’t be disabled.

Software Bugs

Bugs are dangerous to the functioning of an iPhone, as they cause it to malfunction. These bugs come up as a result of obsolete iOS or the use of beta version iOS. If your iPhone runs on any of these, then you may encounter the underlying issue.

Corrupted System Files

Perhaps some files on your iPhone storage are corrupt, turning off Find My iPhone could become difficult for you.

Part 2. How to Fix Can’t Turn Off Find My iPhone Issue

Resolving “can’t turn off Find My iPhone” is super easy with one or a combination of all of the following solutions down here:

Fix 1. Ensure You Enter the Correct Password

Since we cited incorrect Apple ID password as one of the reasons, checking and confirming your password entry is the first solution to try out. We suggest to input the correct password in the required field to see if the underlying issue is resolved.

Fix 2. Force Restart iPhone and Retry

With a simple force restart of your iPhone, the trouble can be solved within minutes. This solution helps you to refresh your device, remove bugs/glitches, improve the RAM by clearing all the junk data and close corrupted files. Force restarting takes different paths depending on the model of the iPhone you own.

Below, we have the guide to force restart the different models of iPhone, apply the one that matches yours:

iPhone 8/X/11 and Later Models

  • Press the Volume Up button and release it as fast as possible.
  • Long press the Volume Down button and release it also.
  • Now, hold down the Side button till your screen displays the Apple logo.

iPhone 7 Series

  • Long press the Volume Down and Power buttons simultaneously.
  • Continue pressing the buttons until you the Apple logo is shown on your phone screen.

iPhone 6 Series and Older Models

  • Hold down the Home and Power buttons concurrently.
  • Release both buttons when you see the Apple logo on your screen.

force restart iPhone | Can’t Turn Off Find My iPhone

Once your device comes up, proceed to turn off Find My iPhone. You should be able to do that now.

Fix 3. Enable Network Connection

In some cases, your network connection is responsible for “can’t turn off Find My iPhone”. Checking and refreshing your network service will be helpful in resolving the underlying issue. To implement this solution, here are simple pro tips to help you out:

  • Turn on WiFi/Cellular if it’s disabled currently.
  • Enable and disable the Airplane mode.
  • Switch between WiFi and Mobile data.
  • Change network provider, by ejecting the current SIM card on your phone and inserting a new one.
  • Go to a place with strong network signal.

Fix 4. Turn On Location Services

If you’ve disabled location services in the past and you experience the underlying issue, it’s time to enable the feature on your device. When you enable location services, Find My becomes active and you can turn it off at your convenience. Here’s the guide to follow to turn on location services on your iPhone:

  • Open the Settings menu on your iPhone.
  • Swipe down the subsequent interface and choose Privacy & Security.
  • Click Location Services when the screen below pops up:
  • turn on Location Services | Can’t Turn Off Find My iPhone

  • Tap on the slider beside Location Services to display green.

After that, you can proceed to the correct configuration page to turn off Find My iPhone.

Fix 5. Reset All Settings

Wrong configuration settings could cause the problem. You cannot tell the settings you’ve altered that could cause the issue. However, resetting all settings should fix the problem. This solution deletes all custom settings, leaving the preinstalled settings that come with your device.

Here’s how to reset all settings on your iPhone:

  • Initiate the launch of the Settings menu on your iPhone.
  • Select General and click Transfer or Reset iPhone on the next screen that pops up.
  • After that, click Reset.
  • Select Reset All Settings when the prompts below appear on your screen.
  • Provide your passcode to proceed with resetting your iPhone settings.

reset all settings iPhone | Can’t Turn Off Find My iPhone

Fix 6. Remove iPhone from iCloud Account

This solution should help you turn off Find My, extremely when your iPhone screen is broken. All you have to do here is to turn off the device and remove the iPhone from the iCloud device list.

To use this technique, follow the steps down here:

  • Turn off your iPhone by holding down the right key combination.
  • Launch a web browser and head to iCloud.com.
  • Fill in your Apple ID and password in the space provided and click the right button to sign in to your iCloud account.
  • Locate the Find My icon and click on it.
  • Navigate to where you have the All Devices tab and click on the drop-down menu.
  • Select the iPhone with the underlying issue and click Remove This Device.
  • Provide your Apple ID password on the subsequent screen and the iPhone will be removed from your iCloud profile in no time.

remove iPhone from iCloud account | Can’t Turn Off Find My iPhone

Part 3. How to Remove Find My Activation Lock from iPhone

Stuck on the Find My Activation Lock screen after wiping your iPhone? Simply enter the password to the Apple ID displayed on your phone screen. But what if you can’t remember the password or you use a secondhand device whose previous owner didn’t remove the Apple ID connected to it? Then a professional iOS unlocker like Passixer iPhone Unlocker would be helpful in removing the Find My Activation Lock. Passixer offers the ultimate way to remove iCloud Activation Lock from any model of iPhone/iPad without  requesting you to enter your Apple ID password.

Key Features

  • Help access iCloud-locked iPhone/iPad without Apple ID password.
  • Bypass Screen Time passcode without device reset or data loss.
  • Remove Apple ID from any iPhone model, regardless of your Apple profile status, whether disabled or not.
  • Easily delete non-removable MDM profile without credentials and admin.

Steps to Remove Find My Activation Lock from iPhone Using Passixer iPhone Unlocker

Step 1: Get Passixer iPhone Unlocker installed on your PC/Mac and launch it to remove Find My Activation Lock. Select Bypass iCloud Activation Lock on the main interface, just like below:

Bypass iCloud Activation Lock Passixer | Can’t Turn Off Find My iPhone

Step 2: You will be directed to a screen that requests you to connect your iPhone. Do so using a workable USB cable.

connect your iPhone | Can’t Turn Off Find My iPhone

Step 3: Click Start to move on.

click Start | Can’t Turn Off Find My iPhone

Step 4: Follow the onscreen instructions to jailbreak your iOS device. Once jailbreak is over, hit Next and iCloud Activation Lock bypass will commence immediately. Wait till that is completed, then detach your iPhone from the computer and start using it without restrictions.

jailbreak iOS device | Can’t Turn Off Find My iPhone

Conclusion

With the solutions recommended above, “can’t turn off Find My iPhone” issue must be resolved from the comfort of your home. Select and apply one or all of the fixes suggested. However, if you need to remove Find My Activation Lock without password, Passixer iPhone Unlocker could come to your rescue.

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